Repair & Rewax a Barbour Jacket | Wax for Life

We offer a very special service that allows our customers to return their beloved Barbour jacket* at any time to be rewaxed, repaired or altered. We recommend that you rewax your jacket annually depending on wear and a use small rewax for accessories which include waxed cotton hoods, belts and dog coats.

If you wish to return a waxed garment for servicing, please print and complete our garment return form below, highlighting which repairs are required and send your jacket to us with your payment clearly marked for the attention of 'Repair Department'.

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STEP 1 : PRINT AND COMPLETE THE FORM BELOW

Fill out the form below, indicate which repairs you would like us to perform on your

garment and click the button at the bottom to print it out.

PLEASE SUPPLY YOUR CONTACT DETAILS

REPAIRS AND REPROOFING REQUEST FORM

Title
First Name
Last Name
Address



Zip Code
Country
Email Address
Mobile Phone Number
Phone Number (Daytime)
Phone Number (Evening)
Product Number
Date of Purchase

Any additional repair work needed not listed on this form can be requested in the comment box below. Once the garment has been received you will be contacted with any additional charges.
Comments

PLEASE NOTE: OUR GARMENT REPAIR FORM IS FOR BARBOUR WAXED JACKETS ONLY

PLEASE NOTE: PAYMENT IS IN US DOLLARS.

BARBOUR DOES NOT CLEAN GARMENTS

Repair fabric may not be a perfect match to jacket.
If any area of blood or mold/mildew is found on the material of the item returned for service, we are required by our Health & Safety Advisor to avoid any possible health hazard to our staff and not to handle any garments marked with such.
Arrangements will be made for the item to be returned to you with no repair or reproofing done.

PLEASE DETAIL YOUR REPAIR REQUIREMENTS

$20.00		Return Shipping & Handling within U.S.
$30.00		Return Shipping & Handling to Canada
$50.00		Re-proof jacket (including hood/belt)
$20.00		Re-proof small accessory
$75.00		Shorten sleeves (inches) Please Provide Us With The Required Measurement
$95.00		Lengthen sleeves (inches) Please Provide Us With The Required Measurement
$85.00		Shorten jacket/coats (inches) Please Provide Us With The Required Measurement
$110.00		Lengthen jacket/coats (inches) Please Provide Us With The Required Measurement
$55.00		Trim cuffs Please select a fabric
$40.00		Trim bottom hem Please select a fabric
$55.00		Trim handwarmer pockets Please select a fabric
$55.00		Trim bellow pockets Please select a fabric
$50.00		Replace cuff linings
$75.00		Replace zipper
$ n/a		Full Inspection (quote will be provided upon inspection)

Total Price in USD - $0.00

	I have enclosed a check made payable to Barbour Inc. for the full amount of the repair.
	Please contact me once my garment(s) is received for quote and payment information.
Additional Comments

Once your garment has been received an email notification will be sent to you.

Click the button below to print a copy of the form to accompany your garment.
Please print one form per item.
Shipping charge is per item.

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STEP 2: PREPARE YOUR JACKET AND SEND IT TO OUR FACTORY

FOR REPAIRS AND REPROOFING

Barbour Inc.
Attn: Repair Dept
3928 Westpoint Blvd.
Winston-Salem, NC 27103

OTHER ENQUIRIES (NON-WAXED GARMENTS)

US Barbour Customer Services
[email protected]
603-249-2283

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STEP 3: WE'LL GIVE YOUR JACKET SOME TLC

On receipt of your jacket our inspection team will confirm if the re-wax, reproof or alteration request can be processed and if so, our Customer Service team will provide you with a quote to be paid over the phone via credit card or by check in the mail with the item(s). Once payment has been made we promise to have your reproof completed within three weeks and your repair or alteration completed within six weeks.

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WE ONLY REPROOF WAXED COTTON

In the majority of cases we can successfully repair and rewax a wax garment, however some items are simply beyond repair because they are too damaged or are outside of our allocated time to provide and complete a repair. If this applies to your wax garment our customer service team will contact you and return your garment. Re-Waxing may initially change the appearance of your jacket giving it a darker colour and sheen finish. With wear, the appearance of your garment will change.

*Please note that the comprehensive repair and rewaxing service we offer is for Barbour Waxed Cotton garments only. For more information about this service, please visit our FAQ's page.

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PLEASE SUPPLY YOUR CONTACT DETAILS

REPAIRS AND REPROOFING REQUEST FORM

PLEASE DETAIL YOUR REPAIR REQUIREMENTS

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