Customer Services

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Customer Services and Trading Information

The Barbour Customer Service team are available to help with any enquiries you may have. Our FAQ section may be able to assist with any immediate questions you have.

Our customer services contact number is 833 954 2203. 

You can  also email [email protected]

 

Open Times

Monday - Friday: 8:30am - 5pm

Saturday: Closed

Sunday: Closed

 

Sale

Not all style colours are included in the sale. When you select a colour and size the correct price will appear. 

Please note that during busy sale periods all orders are despatched in grey poly bags – no cardboard boxes are used at this time.

Tracking your order

All of our orders are despatched with the courier UPS. You can track the progress of your delivery by visiting the UPS website or visit the Track your order page of the website.

 

Packaging

Items purchased online are wrapped in Barbour tissue paper and placed in our signature green Barbour boxes. Small items purchased by themselves are not packaged in green Barbour boxes due to size. Items purchased are packed altogether.

Please note that during busy sale periods all orders are despatched in grey poly bags – no cardboard boxes are used at this time.

Dog beds and similar oversized items are packaged in cardboard to ensure they are shipped securely.