Customer Care

Customer Service

Customer Care and Trading Information

The Barbour Customer Service team are available to help with any enquiries you may have. Our FAQ section may be able to assist with any immediate questions you have.

Our FAQ section may be able to assist with any immediate questions you have.

FAQ section

Delivery & Returns information

Ground delivery orders are usually shipped within 5 working days of orders being placed.

Express delivery orders are usually shipped within 1-2 working days of orders being placed.

More information on sipping and returns can be found below.

Delivery Returns

Delivery Exceptions

Please note: We do not ship to PO or APO Boxes, and currently only offer shipping to the United States; we do not ship to Canada, Mexico or internationally.

For help locating your nearest Barbour store or partner, please see our Store Locator.

If you have any queries relating to the delivery of your package following dispatch, please contact FedEx first.

Sale

Not all style colours are included in the sale. When you select a colour and size the correct price will appear.

Tracking your order

All of our orders are dispatched with the courier, FedEx delivery service.

You will receive an email to let you know your order has been dispatched which includes a tracking number. You can also locate your tracking number by visiting the “Order Details” section on your Barbour.com customer account (if you have created one).

You can track the progress of your delivery by using the tracking# provided & visiting either www.fedex.com.