Delivery and Tracking

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Q. Which countries does ship to?
A. only ships to the UK, Channel Islands and the Isle of Man. Unfortunately we are currently unable to offer international delivery, delivery to PO boxes, delivery to hotel addresses or British Forces Post Office delivery.


Q. Do my delivery and billing addresses have to be the same when ordering products?
A. No, they don't need to be the same but they should be UK addresses.


Q. Which courier do you use to deliver my order?
A. Our delivery partner is DPD.


Q. When will my order arrive?
A. At the point of despatch you will receive an email confirming your order is on its way. If you provided your email address and/or mobile phone number when placing an order, our courier partner DPD will email/text you with delivery information.
You will also receive an email/text with an allocated time slot of when your delivery is likely to be delivered so you don’t need to stay in all day.


Q. How do I track my order?
A. DPD’s trackable delivery service allows you to monitor your order’s progress and also to opt to have your order delivered to a neighbour, a safe place or change your delivery date if you’re out. For more information about your delivery visit DPD


Q. How can I check when my order will be delivered?
A. You can track your order using the track my order facility on the DPD website. You will find your tracking number on your confirmation email or within your account on the Barbour website. We are currently aiming to despatch all orders within 5 calendar days.


Q. Would I be able to collect my order in a store?
A. We offer a collect in store service at Barbour stores (click here for more information). Our courier, DPD, also offers a collection service from your most convenient DPD pick-up point. Details regarding delivery are sent to you at the point of despatch.

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