Barbour Re-Loved | Terms and Conditions

Re-Loved Terms and Conditions. Please read carefully.
  • Barbour offers the opportunity to exchange your worn Barbour Wax Jacket for £50 credit to be used when purchasing a new Barbour Wax Jacket.
  • This offer applies only to Men’s and Women’s Barbour, Barbour International and Barbour Beacon branded Wax jackets (‘Barbour Wax Jacket’). The offer excludes children’s wax jackets and the £50 credit applies only to the full recommended retail price value of the item. The credit cannot be used against the value of any discount already applied to the item. For example, if the full RRP price of the item you wish to purchase is £250 and the item is already discounted to £225, then the £50 credit will be applied against the £250, meaning you pay will £200 for the item.
  • You agree that, in exchange for £50 credit (in-store voucher or online discount code), you are transferring ownership of your Barbour Wax Jacket to J Barbour & Sons Ltd. By exchanging your jacket, you confirm you own the jacket yourself.
  • The £50 voucher is personal to you and non-transferable. It is not for re-sale and can only be redeemed in full on one occasion against the purchase of a new Barbour Wax Jacket at full recommended retail price value. The £50 voucher cannot be used in conjunction with any other promotion or gift card.
  • You can exchange your Barbour Wax Jacket in-store only at Barbour’s retail store at South Shields, Edinburgh or Covent Garden. You will receive your in-store voucher at the time of exchange. The in-store voucher may be redeemed at a participating Barbour retail store*.
  • If you exchange your jacket by sending it to Barbour Customer Services, then you will receive a voucher code by email which can only be redeemed online at one of the following websites:;; and

  • If you exchange your Barbour Wax jacket by posting to Barbour Customer Services, we will pay for the postage & packaging if you use our returns service, otherwise you will be responsible for postage & packaging charges.  
  • Your £50 credit (either in-store voucher or online voucher code) must be used within 30 days of the issue date as otherwise it will expire and will not be valid.
  • There is no restriction on the age of the Barbour Wax Jacket but we reserve the right to refuse to accept your Barbour Wax Jacket for health and safety reasons. We will not accept Wax jackets which have not been manufactured by Barbour.
  • Please ensure that all personal items are removed from your Barbour Wax Jacket before your exchange, as personal items will not be returned to you.
  • You will not be informed what happens with your Barbour Wax Jacket once exchanged. It may be recycled in whole or in part including repairs made to it. Barbour may resell your jacket to another customer. Whilst we will always attempt to recycle, jackets beyond repair may not be recycled or resold.
  • This offer is open to everyone resident in the UK over the age of 18 excluding employees or agents of Barbour and/or anyone professionally connected with the promotion and their immediate families.
  • You can redeem only one voucher when purchasing a new Barbour Wax Jacket. 
  • There is no limit to the number of Barbour Wax Jackets which may be exchanged by you; you must own the Barbour Wax Jacket which is to be exchanged. 
  • If you submit a story when exchanging your old Barbour Wax jacket, you agree that we may use this for marketing and promotional purposes for no fee on a global, commercial basis with no time restriction. Your story may be published in-store, online or on our email marketing or social media channels.  If you change your mind, please inform us in writing and we will remove your story from future use. 
  • Barbour reserves the right to withdraw this offer at any time without notice. These terms are governed by English law and Courts.
  • Barbour is a trading name of J Barbour & Sons Ltd (a company registered in England and Wales under company number 124201) whose registered office is Simonside, South Shields, Tyne and Wear, NE34 9PD.

The participating stores where you can redeem your in-store voucher are as follows:-

*Barbour International Piccadilly, Barbour Leadenhall Market, Barbour Covent Garden, Barbour Carnaby Street, Barbour Manchester, Barbour Windsor, Barbour South Shields, Barbour Edinburgh, Barbour Guildford, Barbour Beverley.
Please note this offer does not apply to any other stores including Barbour Partner Stores.

For exchanges facilitated online (not in person):-

Your Rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Your statutory rights are not affected. Please see our ‘Returns and Exchanges’ page for how to exercise those rights.