Repair and Reproofing

Repairs & Reproofing

Give new life to your Barbour waxed jacket

Clothing being repaired

The factory which provides the repairs and proofing service will be closed between 17th December 2015 - 4th January 2016 for annual essential maintenance

If you require a jacket reproof only, we will endeavour to complete this prior to factory closure and a member of our customer service team will update you on the progress of your garment.

All items received from December 1st which require a repair or a repair and reproof will not be completed until January 2016

We are proud to offer a Repair and Reproofing service for our wax cotton garments.

If you wish to return a waxed garment for servicing, please print and complete our garment return form below, highlighting which repairs are required and send your jacket to us with your payment, clearly marked for the attention of Department RR.

Once we are in receipt of your garment, we will be in touch to confirm a completion date.

Contact Details for Repairs

Customer Services, Department RR,
J Barbour & Sons Ltd,
Simonside, South Shields, Tyne and Wear
NE34 9PD.
Customer Services
Phone Number
0044 (0) 800 917 3000

Request a Repair

Fill out the form below, indicate which repairs you would like us to perform on your garment and click the button at the bottom to print it out.

For repairs and reproofing for items in the US or Canada, please use our US repairs and reproofing form.

For repairs and reproofing for items in Germany, Austria, Netherlands, Belgium or Luxembourg, please use our authorized service partner Meyer & Meyer

Enter your name
Enter your address
Enter your e-mail address

If you supply us with a mobile phone number, our carrier can text you when your garment is due to be delivered

Enter your phone number
Enter your product number
Select the date you purchased the product
Enter any further comments


Request a jacket re-proofing


Re-proof jacket

Request a small item re-proofing


Re-proof small item

Request a sleeve length modification


Shorten/lengthen sleeves (centimetres)
(We are unable to alter sleeves with zips)

Request a jacket length modification


Shorten/lengthen jacket (centimetres)

Request binding


Bind the cuffs, hem, handwarmer pocket edges

Request a new zip


Fit a new zip

Request a small repair to front of jacket


Small repair to front of jacket
View Example

Request a large repair to front of jacket


Large repair to front of jacket
View Example

Request a small repair to back of jacket


Small repair to back of jacket
View Example

Request a large repair to back of jacket


Large repair to back of jacket
View Example

Request a small repair to sleeve


Small repair to sleeve
View Example

Request a full patch sleeve


Full patch sleeve - patch area over size 6" x 6"
View Example

Request a new fitted sleeve


Fit a new sleeve

Request new windcuffs


Fit new windcuffs (nylon/knitted)

Request a small repair


Small repairs (restitch zip/replace hanging loop/studs

Request small lining repair


Small repair to lining
View Example

Request large lining repair


Large repair to lining
View Example

Request new collar


Fit new corduroy collar

Request small pocket repair


Small repair to pocket

Request new pocket fitting


Fit new pocket

Request trouser repair


Repair or alter trousers (lengthen/shorten/repair)

Include return postage


Return postage to a UK address


Return postage to an address outside of the UK

Total Price - £0.00

Enter any further comments

Before forwarding your jacket ensure all pockets are emptied and any harmful substances removed. Please note that we do not offer a cleaning service, your wax cotton garment should be cleaned by wiping down the fabric with cold water before sending it to us.

Enter your payment details. Please note these details are never sent to us, only to your printer.

I have enclosed a cheque made payable to J Barbour and Sons Ltd for the full amount of the repair.

I would like to use -

- to pay for the full amount of my repair.

Card Number -

Switch Issue Number -

Expiry Date -

Security Code -

Signature -


Do you wish us to start work without delay or wait 14 days after the date you submitted your order?

Start immediately

Start immediately

Wait 14 days

Wait 14 days

By indicating start without delay, I acknowledge that I will lose the right to cancel my order once the repairs or reproofing have been completed by Barbour, I will have to pay for the service and I will not be entitled to a refund. If I cancel my order whilst the service is being performed, then I acknowledge I will have to pay reasonable costs for work already completed by Barbour.

Please note if you do not state a preference, we will wait 14 days.


If you wish to exercise your right to cancel your contract for repairs or reproofing, then you may do so by contacting us by email ( or by telephone (0044 (0)191 4274210). Please ensure you provide all relevant information to your order. We trust this will be easier for you but, if you wish to do so, you may instead complete this form and send it to us but this is not mandatory.

We reserve the right to charge you the cost of us returning the goods to you in case of cancellation of your contract.

Cancellation Form- Provision of Services

Click the button below to print a copy of this form to accompany your garment

*Please note that the comprehensive repair and reproofing service we offer is for Barbour Waxed Cotton garments only.

Still need help? You can Phone Us, Email Us or Write to Us.