If you have purchased a Barbour or Barbour International watch and believe it to have developed a fault you can return the watch to a service centre who will assess the watch for repair.
When returning the watch you must ensure the watch is packed well to ensure no damage is incurred in transit (do not return the watch in the original packaging), we recommend sending your watch by registered delivery.
Please ensure you also include a completed guarantee form which was completed at point of purchase. If you have purchased your watch online please include the online receipt which states the date of purchase.
The Guarantee does not cover batteries, bracelets, straps and lenses.
The Guarantee does not cover normal wear and tear or damage caused by misuse or neglect.
UK Service Centre:
Barbour Service Centre
Unit 2 Phoenix Park
Tel: +44 0208 208 1833
Please ensure you read the instructions below prior to returning your watch:
If replacement batteries are required the charge is £20.00 to cover supply, fitting, testing and postage.
All cheques should be made payable to ‘The Service Centre’.
France Service Centre:
2 Rue Einstein Lot-1
Tel: 03 81 61 76 63
United States and Canada Service Centre:
4437 Brookfield Corporate Drive Suite 103
Chantilly, Va. 20151
For all U.S and Canada repairs, please call for shipping instructions before sending.
Spain Service Centre:
AYALA, 13-1º IZDA. BIS
CP 28001 Madrid
Tfn: +34 91 575 77 07
Japan Service Centre:
Korea Service Centre:
ROMANSON bldg 1F
Tel. : +82. 80. 200. 1125